This policy describes the ways that personally identifiable and anonymous information about our publication subscribers, online and digital media product users, and event registrants is collected, how that information might be shared, and how someone can request changes to the way their personal information is used or shared.
We collect personally identifiable information that you provide to us when you subscribe to our informational and product offerings; sign up for email newsletters or promotions; enter a contest; participate in surveys; purchase a product; register for any other online or in-person event; or otherwise communicate with us or interact with the Sites. We also may receive information about you from other sources and add it to the information you have provided to us.
If you use a credit card to pay for a BioCell information, products or services, we may retain your credit card information in order to renew your account in the event you elect to renew your subscription or make subsequent purchases. When we do retain credit card information, we keep it secure and separate from other demographic information you may have given us.
BioCell is not responsible for the information you volunteer about yourself in discussions in our forums or other publicly accessible interactions, or the information that you choose to make public in your member profile. To view or change your member profile, please return to the BioCell business site where you registered.
We use information gathered through these tools to improve the way our Sites work, for example by employing third-party analytics tools which aggregate anonymized user information to help us better design our Sites, and to enhance the functionality of our Services, for example by remembering preferences or other choices that you make, such as user names, language preferences, and the like. By allowing us to understand how you use our Sites over time, these tools can help us provide you with a better, more relevant online experience. In addition, we may work with third-party advertising companies to target and serve advertising you see on the Services or on third-party sites based on preferences gleaned from such information.
Many third-party advertising and data companies are members of the Network Advertising Initiative (“NAI”) and/or the Digital Advertising Alliance (“DAA”). NAI offers a tool which will allow you to opt-out of behavioral advertising by NAI members which you can access at the following website: http://www.networkadvertising.org/choices, and the DAA offers a similar opt-out tool regarding behavioral advertising by its members at the following website: http://www.aboutads.info/choices.
We may use your contact information to send you account notices, including subscription renewals or registration confirmation, to communicate promotional offers, and to provide you with information about products or services you’ve ordered or which we think may be of interest to you. We may also use your contact information to ask for your input to help in our research about our services, events, or products or to provide you with additional information about the Sites.
We may also send you e-newsletters with targeted, relevant content. Each e-newsletter will provide you with an opportunity to unsubscribe from that particular e-newsletter. Unsubscribing from one newsletter will not affect delivery of other newsletters.
In some cases, we may send you relevant, carefully-screened offers from reputable third party businesses or organizations. Many of our customers appreciate receiving these offers because they relate to their business or occupation. However, you will always be able to opt-out of receiving future third party offers.
All promotional and research email messages you receive from us will include an option to opt-out of future email communications from that particular BioCell brand.
We may provide personally identifiable information to those acting as our agents in providing our products and services, including third-party companies we have employed to provide us with specialized services, including customer service, subscription fulfillment, research, some statistical analysis, list cleansing, postal mailings, email and fax deployment, telemarketing, and other information services. In compliance with privacy laws, we also provide our opt-out lists to those third-party companies so that they can be suppressed from the communications those companies send on behalf of BioCell.
From time to time our sponsors wish to contact our subscribers and customers who have indicated an interest in the products, services or events provided by such sponsors. If you register for products or services offered by such sponsors or third parties, or for events sponsored in whole or in part by a third party, or otherwise opt-in to permit us to share your personally identifiable information, then you may receive communications directly from such third parties. If you provide information on a co-branded site or while using a co-branded service, you grant us permission to share the information you have provided with that service or site partner. Their use of your information is subject to their privacy policies and we urge you to read those policies and be aware of their privacy practices before registering.
In addition, we may share your contact information with sponsors who appear in a particular e-newsletter of ours if you click on their link in the e-newsletter. If you do NOT wish to have your email address shared with that e-newsletter's sponsors, you will be given an opportunity within the e-newsletter to opt-out.
BioCell also shares the information it gathers in a compiled format with advertisers and other partners. The compiled format does not include personally identifiable information.
BioCell is based in the United States of America. Any information you provide may be stored and maintained in a secure database in the United States or transferred to a secure database outside the United States. By providing us with your information, you consent to this transfer.
In the case of a change of ownership or a merger involving BioCell or any business that is part of BioCell, your contact information associated with that business would be one of those transferred assets. Users should also be aware that courts of equity, such as U.S. Bankruptcy Courts, might have the authority under certain circumstances to permit personal information to be shared or transferred to third parties without permission.
We use reasonable precautions, including appropriate technical, administrative, and physical procedures, to protect personal information from loss, misuse, or alteration.
When we contract with other companies to provide us with services, we only share personal information with those that we believe share our commitment to privacy and information security. However, we are not responsible for any breach of security or for the actions of these parties.
Due to the design of the Internet and other factors outside our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties.
BioCell Sites are not intended for use by children, especially those under the age of 13. No one under the age of 13 should provide any personal information or participate in any forums, chats, or online discussions. Minors under the age of 18 are prohibited from making purchases, including subscriptions, on our sites. Please discourage your children from providing any personal information about themselves to anyone in any public discussion areas.
Under California Law, California residents have the right to request certain information from businesses with which they have an established business relationship. In particular, the law provides that companies must inform consumers about the categories of personal information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request the above information in relation to any of the Sites, please contact us via the Contact Us form on our websites or write to us at: BioCell Technology LLC, Attn: Customer Service – Privacy, 4695 Macarthur Ct., 11th Floor, Newport Beach, California 92660, with a reference to California Disclosure Information. We will respond to such requests to information access within 45 days following receipt at the e-mail or mailing address stated above. If we receive your request at a different e-mail or mailing address, we will respond within a reasonable period of time, but not to exceed 150 days from the date received. Please note that we are only required to respond to each customer once per calendar year.
All users, including those users who access the Sites from a country other than the U.S., agree that the laws of the State of California shall govern any dispute, including those arising from BioCell use of personal information or otherwise relating to privacy.
If you wish to update contact information, please go to appropriate link on the Sites. If you wish to opt-out of receiving email, faxes, or phone calls from any BioCell Technology LLC business or affiliate, please send us a request through the Contact Us form on our websites or write/call us at:
BioCell Technology LLC, Attn: Customer Service – Privacy, 4695 MacArthur Ct., 11th Floor, Newport Beach, California 92660, 714-632-1231
Effective and Last Updated: January 6, 2014